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Excellent hotel and gaming hall

Needed a quiet place to stay while visiting my son on the base. Both of my boys are very tall, so needed space, too. When Guest Services found out we had driven all night and my son was deploying that week, they made sure we had a quiet room out of the way, adjusted timelines & accommodations for his changing schedule, invited him to join us for breakfast(s) for free, etc. They even added on another night and kept us in our room, even though they were booked, but he got an extra day with us. ...

My stay has been wonderful here the staff is great very welcoming and so helpful, my room was super clean ! And my bed was very comfortable and the size of my room was very spacious. I’ll be coming back to stay next time I come into town !

Comfortable beds clean nice rooms we would stay again!

Very clean, spacious, nice kitchen net, convenient to interstate, easy parking, and comfortable beds.

The location

It was very nice. We were greeted by the host (James) he explained everything about the hotel. We were offered water and snacks when we checked in. They was some remodeling going on he said if it bother us he would move us. The remodeling was never a problem for us. The other staff was friendly and helpful during our stay.

Very quiet, very nice, very comfortable

We booked this hotel because of the great reviews. We were very pleased with the facility when we got there....about 7 miles off of Highway 24. The hotel was in a location with plenty of restaurants. We were greeted warmly when we arrived and found a comfortable and clean suite with a great bed. The complimentary breakfast was very enjoyable, and all of the staff was most helpful.

Great location and clean rooms.

Everything was great as usual except toilets had a sewage smell.

The breakfast was the best served in a hotel in a long time. We were even served finger foods our first night. The pool was nice and pool area was nice and clean. The hotel was clean in the lobby, hallways, and our room. Even the outside area was neat and greenery was trimmed. Best of all, the staff was so very courteous and friendly. We visit an event in the area each year and next year we staying at the Holiday Inn Express.

Clean, friendly staff

Staff was very nice despite some of the reviews I’ve read about rude or lazy staff! Being African American we were somewhat skeptical after seeing some of the reviews but had no problems what so ever! The staff treated us nice and was very friendly! Room view was excellent! Kids had blast at beach and pool. The other guests were friendly as well! The kids even made some friends to! Arcade was added bonus to keep kids busy! Tips… bring coolers, tons of snacks and grill or hot plate as there are...

It was a small get away just me and my grandson to get away from the stress of life.

This place was fantastic. Stayed here for a wedding. The staff was friendly and accommodating. The rooms were clean and spacious . Free breakfast and easy access to the downtown area.

Great room. Definitely delivered what I expect from TownePlace Suites. (the suites are fantastic) Staff was friendly and welcoming (Candace) Great stay. Will definitely stay again. Love Clarksville.

I love it! Nice customer service. Super clean. comfy Bed.